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She was wonderful and I hope she is over the flight next spet when I am likely back to St Thomas Many thanks Mike

On seven/19/2013 I flew through American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Value airport. I'd the worst practical experience I've at any time experienced With all the American Airways Associates there and Once i called shopper service they had been no help either. 1st, one particular of the Reps despatched us to the wrong gate; I had to inquire a consultant the place our flight might be departing from due to the fact a gate quantity wasn't on my boarding pass. We went towards the gate instructed and ended up despatched to the wrong gate, considering the fact that we were at the wrong gate we didn't hear our departing flight information triggering us to overlook our flight. We went on the counter asking for a standing of our flight due to the fact we had read nothing, a single AA attendant at the station was not prepared to look everything up simply because she was typing or performing another thing. I explained to her that it was vital for the reason that we could miss our flight. She didn’t treatment. While there was a lengthy line of individuals waiting to speak with the one AA rep out there. I waited in line for so long as I could, I then saw an AA consultant going for walks by and I stopped her for help, she said there was absolutely nothing she could do and sent us to a different AA desk. We went to that desk and we were being explained to our airplane was proper there outdoors on the brink of acquire off and that they would not allow us to around the plane mainly because whenever they called the AA Reps to the plane and question them to watch for us it would make Every person crazy?

The website isn't going to perform. What ever tab I choose on the website doesn’t work. I wanted to Check out the status of my flight And perhaps book A different just one but nothing at all operates.

I have designed 3 tries to Get in touch with customer service through emails relating to a current Worldwide flight in which I had problems with not merely the preferred seats that I didn't get, however the Awful client service through which my sister And that i been given. She was discriminated towards for remaining to significant being served food stuff because the tray couldn’t arrive down Hence the flight attendant said he couldn’t feed her. Although there were open up seats, and we might have been far better accommodated, rather we had been put close to the Home windows and trapped there with infants.

touring from Miami to Lima on Saturday March 21 regardless if I reserve the seats upfront I got the last row on the ideal side via the window and the seat didn't go making my flight complicated ., on the way again on flight # 918 the service was worst. in the check in I had to open my fit conditions to even up the weigth . After i present to buy the 3 additional pounds they try and cost me $ one hundred eighty.00per match circumstance. preventing to pay for $ 480.00 I needed to go on he floor to move all around my belongins ,I needed to return to the counter mainly because out seats ( we were # ten on line at sign in ) were separates, following that we experienced to help keep walking within the gates since the counter employee in no way gave us the gate range, ( when i request about the gate details to a different amercian ailines worker in gate 26 he pointed into the gate screan ) this time the seats felt smaller sized that regular , the food items was awful, the bread was so difficult , the lettuce over the salad glimpse outdated , I returned the meals exactly the same way that I received it, the light turns off though im looking through severeal moments that I experienced to maintain my finger about the change to carry on reading through right after five terrible hrs I received into the conclusion that I wont vacation on American Airlines yet again

I wished to vent my stress Together with the baggage situation with your airline. Almost everything else was excellent, even so the way my baggage was handled would make me Feel 2 times prior to booking with AA all over again. I was billed $25 Each individual way for 1 bag, not staying instructed my bag may very well be carried on for no cost. To incorporate insult into the $50 charged, my bag was destroyed on the skin upon remaining returned to me.

I can inform you this, Except if There's some sort of compensation coming from A.A., I will never, ever, at any time set foot on an American Airways flight all over again ! You can find too all kinds of other Airways that may continue to be on agenda.

Not sure if this can work …. I attempted to speak to a person about some grievances and having reimbursed for Hotels stay in Dallas due to missed flight into Cellular Alabama. Also the gate agents in Dallas have been no help whatsoever with endeavoring to get resort home or the rest. This may not be a huge offer if was for myself a developed gentleman in my late 50’s . But this was my 24 12 months outdated daughter traveling with two youthful little ones ( 2 1/two yr and 3month outdated ) touring again to see her family due to the fact her Spouse is while in the Air Force stationed overseas.

My spouse and I desire to praise our flight attendant whose title was Rhonda. here are the findings It's been many years considering the fact that we are addressed so royally by a flight attendant. Now, most flight attendants “do their task’, but putting forth no extra exertion. Rhonda radiated with her love for her work and her pride in American Airways. I assume she is one of your senior flight attendants, by the way she offered herself. We wish that you should Get hold of Rhonda and praise her for being these an incredibly excellent employee and Outstanding flight attendant.

My issue is the fact that AA prolonged responded to my grievances and lies about reasons the I had been bumped of flight.

Once i obtained into the complimentary lodge that American set up for me, I called 800-433-7300 and talked to an agent there who, to my surprise was not able to see flights which were readily available on USAIR. She advised me there were no open up seats on any of the early USAIR flights. I was on the web and could see that there have been out there flights. I essentially booked a flight to confirm it to her.

After looking at A few of these critiques I'm quite disappointed AA would not employ the service of new administration. I had a challenge with leaving our iPad around the aircraft. After i went back again into the gate no person would take some time to return to the airplane and Verify.

I had been delayed on Monday feb 15th 2 times right before getting cancelled and bumped to Tuesday. Whilst I had been discouraged I understood. Then at 10:30pm I get a text saying my Tuesday flight was cancelled right until Wednesday.

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